Shipping & Returns Info

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Shipping & Handling Fee:
FREE  (orders over  $50)
$5       (orders under $50)
$7       2-3 Day Priority Mail
$20     1-2 Day Express Mail

Shipping Time:  We're fast!  Most orders ship the same day. Standard free shipping is by First-Class Mail (3-7 days delivery time).

International Orders:
 $10 flat rate (First Class Int'l Mail to Canada, Australia, or New Zealand). Free shipping promotion does not apply to addresses outside the USA. International orders allow 8 to 21 days delivery time.  If applicable, international buyer is responsible for any customs duties, VAT/taxes, and any other fees.  All prices shown are in US Dollars.

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SATISFACTION GUARANTEED
Returns accepted for refund within 15 days--NO QUESTIONS ASKED.
Warranty: All items carry a 30-day warranty against defects or stone loss.

PLEASE NOTE:  We do not refund original shipping charges (if any).

RETURN INSTRUCTIONS (Two Options)
1.  Login to your account and view the order using the "Completed Orders" link under the My Account menu.  Click the Return Item(s) button and follow the simple instructions; or,
2.  Call us at 1-888-727-4877 for a Return Authorization Number.

Returns are processed promptly and we'll notify you via e-mail that refund was issued.


Mail returns to:

Turquoise Network by NJB
RA# (enter here)
5815 Menaul Blvd NE
Albuquerque, NM 87110 USA
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