Shipping & Returns

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Shipping & Handling Fee:
FREE  (orders over  $50)
$5       (orders under $50)
$7       2-3 Day Priority Mail
$20     1-2 Day Express Mail

Shipping Time:  We're fast!  Most orders ship within 1 business day. Standard free shipping is by First-Class Mail (3-7 days delivery time).

International Orders:
 $10 flat rate (First Class Int'l Mail to Australia, Canada, New Zealand, or the UK). Free shipping promotion does not apply to addresses outside the USA. International orders allow 8 to 21 days delivery time.  If applicable, international buyer is responsible for any customs duties, VAT/taxes, and any other fees.  All prices shown are in US Dollars.

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SATISFACTION GUARANTEED
Returns accepted for refund within 15 days--NO QUESTIONS ASKED.
Warranty: All items carry a 30-day warranty against defects or stone loss.

PLEASE NOTE:  We do not refund original shipping charges (if any).

RETURN INSTRUCTIONS
Include a copy of the receipt and mail back item(s) within the return time period to:

Turquoise Network
5815 Menaul Blvd NE
Albuquerque, NM 87110 USA

IMPORTANT:
1) We do not provide return labels.  We recommend that you mail back items via First Class Mail (will cost about $2.50 postage).

2) Items returned outside the allowed time period may not be processed, and may incur a return shipping charge.