Shipping & Returns Info

Shipping & Handling Fee:
FREE  (orders over  $50)
$5       (orders under $50)
$7       2-3 Day Priority Mail
$20     1-2 Day Express Mail

Shipping Time:  We're fast!  Most orders ship within 1 business day. Standard free shipping is by First-Class Mail (3-7 days delivery time).

International Orders:
 $10 flat rate (First Class Int'l Mail to Australia, Canada, New Zealand, or the UK). Free shipping promotion does not apply to addresses outside the USA. International orders allow 8 to 21 days delivery time.  If applicable, international buyer is responsible for any customs duties, VAT/taxes, and any other fees.  All prices shown are in US Dollars.


Returns accepted for refund within 15 days--NO QUESTIONS ASKED.
Warranty: All items carry a 30-day warranty against defects or stone loss.

PLEASE NOTE:  We do not refund original shipping charges (if any).

Include a copy of the receipt and mail back item(s) within the return time period to:

Turquoise Network
5815 Menaul Blvd NE
Albuquerque, NM 87110 USA

1) We do not provide return labels.  We recommend that you mail back items via First Class Mail (will cost about $2.50 postage).

2) Items returned outside the allowed time period may not be processed, and may incur a return shipping charge.